Terms of Service
These Terms of Service ("Terms") form a legally binding agreement between you and neowire GmbH ("neowire", "we", "us" or "our"), the operator of the Flikk website, mobile apps and services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, do not access or use the Service.
Last updated: October 5, 2026
1. Eligibility & Accounts
1.1 Who can use Flikk
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you do not meet this requirement, you must not access or use the Service.
1.2 One person, one account
You may maintain only one account and must provide accurate, current, and complete information. Accounts are personal and non-transferable. You are responsible for all activity under your credentials.
1.3 Strict Territorial Restrictions
The Service is exclusively available to users physically located in the United States. Accessing or using the Service from any other country is strictly prohibited. Any attempt to access the Service from outside the United States (including through the use of VPNs, proxies, or location-spoofing technology) constitutes a material breach of these Terms and will result in immediate account termination and forfeiture of all Rewards.
1.4 Device and Browser Requirements
To ensure proper tracking, gameplay, and functionality, you must access the Service using a device that meets the following minimum requirements: iOS 14.0 or higher for Apple devices, and Android API level 21 (Android 5.0) or higher for Android devices. You should use a current, supported version of your web browser. Games vary in what they demand of a device, and a device that meets these minimums may still run a particular game poorly. We are not responsible for tracking failures, gameplay errors, display errors, or loss of functionality caused by the use of outdated operating systems, browsers, or devices that do not meet these requirements.
1.5 Email and Contact Information
You must provide and maintain a valid email address associated with your account. You are responsible for ensuring that emails from Flikk are delivered to your inbox (including by adding us to your contact list and checking spam/junk folders). If emails to your registered address consistently bounce back or go undelivered, we may restrict account functionality until the issue is resolved.
2. The Flikk Service
2.1 What we do
Flikk is a games platform on which the games are generated by neowire using publicly available artificial-intelligence models and large language models ("AI Content"). Members can play AI Content in the app, "like" individual games, ask us to create a game (see the "Creating Your Own Game" section), and — separately — earn points or cash equivalents (collectively, "Rewards") in connection with playing. Rewards can be redeemed in accordance with the "Rewards, Balances & Redemptions" section.
2.2 What you can and cannot do in the Service
You may "like" games to influence what you are shown, and you may ask us to create a game, which — if we build it — is published in the app for all users with your nickname shown as its creator. Apart from a game you ask us to create and the description you write to ask for it, the Service does not allow you to comment, follow other users, or upload your own content. Any feature made available in the future may be governed by supplemental terms.
2.3 No guarantee of availability
Game availability and Rewards change frequently. We do not guarantee any particular game, any particular Reward, any rate or amount of Rewards, any crediting time, or that any specific action will be eligible for Rewards. Nothing in the Service, in any store listing, or in any communication from us states or promises an amount you can earn.
3. Earning Points
3.1 What activity can earn points
Points may be awarded in connection with playing AI Content while the Flikk app or website is in the foreground and active. To qualify, play must be genuine, carried out by you, and free of automation. These conditions describe what may be taken into account. They are not a promise that any particular activity earns anything, and no amount is stated or implied by the fact that an activity qualifies. Separately, points may be awarded in connection with other users playing a game you requested, on the terms set out in the "Creating Your Own Game" section; the discretion described in the next provision applies to those awards in exactly the same way.
3.2 Sole discretion over awards
You acknowledge and agree that neowire has the sole and absolute discretion to determine whether points are awarded at all and, if so, how many, using any unit of measurement or method we select. Awards may be made irregularly, in varying amounts, and with no fixed relationship to any particular activity, session, or period of play. Award mechanics may be changed, reduced, increased, suspended, or withdrawn at any time, with or without notice, and may differ between users, sessions, or content categories.
3.3 Nothing accrues, and nothing vests
- No award is earned until it is credited to your balance. Activity that has not produced a credited award has no value, creates no claim, and confers no entitlement.
- Past awards do not entitle you to future ones, in size or in frequency. Any award you have previously received, and any pattern you believe you have observed, does not entitle you to the same again.
- Continued or repeated activity creates no entitlement. Playing regularly, or for a long time, does not oblige us to award anything, and a session that produces nothing is not a failure of the Service.
- We make no representation about what you or any other user does or can receive.
We may limit the total awards attributable to an account in any period. Participation is free of charge and no purchase or payment is required in order to receive an award; points cannot be bought, and spending points is neither a condition of receiving them nor an advantage in doing so. Buying Flikk Tokens is never required either: tokens can also be obtained by exchanging points, and buying tokens neither earns points nor improves what you can earn. Awards are void where prohibited or restricted by applicable law. The general rules in the "Streaks & Promotional Programs" section apply to changes we make, and clause (b) of those rules governs prospective changes rather than a second version of it here.
3.4 No points for inactive or manipulated play
No award is made in respect of play carried out in the background, while the app is minimized, while the device is idle or locked, or when the screen is covered or turned off; play on an emulator, a modified client, or a device configured to imitate one; play by more than one account operated by the same person in parallel; or play in which any form of automation, script, macro, or input-simulation tool is detected. Detection decisions are made at our sole discretion.
3.5 No monetary value
Points have no monetary value and are not your property; they represent a limited, revocable license to request redemption in accordance with the "Rewards, Balances & Redemptions" section, and to exchange for Flikk Tokens in accordance with the "Flikk Tokens" section. This applies however the points came to be in your balance.
4. Rewards, Balances & Redemptions
4.1 Points are not money
Any points, virtual currency, or similar units in Flikk have no monetary value, are not your property, and are not transferable, assignable, or redeemable for cash except through the redemption methods we make available. You may also exchange points within the Service, in the ways we make available — at present, for Flikk Tokens under the "Flikk Tokens" section. Exchanging points is not a purchase. No sale of goods, services, or digital content takes place, nothing is bought or sold, no consumer sale-of-goods or digital-content regime attaches to it, and points exchanged are not returned. Points cannot be bought from us or from anyone else. Flikk Tokens can be bought, but they are a different balance: they are governed by the "Flikk Tokens" section, and they can never be turned into points.
4.2 Service Discontinuation
If we discontinue the Flikk Service or cease business operations, we will provide at least ninety (90) days' advance notice by email and in-app notification. During this notice period, you may redeem any unredeemed Rewards through the available redemption methods, subject to applicable minimum balances. Any Rewards remaining unredeemed at the end of the notice period may expire. What happens to Flikk Tokens during the notice period is set out in the "Flikk Tokens" section.
4.3 Minimums, methods & fees
Redemptions may require a minimum balance and are processed via the methods we support (e.g., gift cards or other options shown in-app). We may apply reasonable fees or limits and may restrict certain methods by risk profile. All redemptions are final once processed.
4.4 Review, Holds & Rejection
We reserve the right to place holds on your balance, delay payments, or reject payout requests if we detect suspicious activity, policy violations, or play that has been manipulated, automated, or otherwise carried out other than genuinely by you.
4.5 Negative Balances and Offsets
If an adjustment made under the "Balance Adjustments" section exceeds your current balance — for example where Rewards were credited in error and have already been redeemed — your account balance may become negative. You acknowledge that we may offset any such negative balance against future Rewards until the balance is restored to zero. We will not characterize a negative balance as a debt, pursue collection actions, or report the balance to any credit agency. If your account balance remains negative for an extended period and there is insufficient future earning activity to offset it, we may suspend your account until the balance is resolved through future earnings or mutual agreement.
4.6 Taxes
You are solely responsible for determining and paying any taxes arising from your use of the Service or receipt of Rewards. Where required by law, we may collect tax information and issue forms or reporting.
4.7 Referral program
If available, referral Rewards are earned only for genuine new users who meet all eligibility requirements and complete qualifying activities in accordance with posted referral terms. Self-referrals or fabricated accounts are prohibited. We may cap, modify, or end referral programs at any time.
4.8 Balance Adjustments
neowire reserves the right to make adjustments—including top-ups and deductions—to your Rewards balance where it is necessary and reasonable to do so. This includes, but is not limited to, situations where:
- Rewards have been incorrectly credited to your account due to technical errors, misconfigurations, or system malfunctions;
- duplicate or excess Rewards have been applied;
- play is later determined to have been manipulated, automated, or otherwise ineligible;
- tokens credited in error must be corrected, or tokens spent on a requested game or change must be refunded because it was declined, failed to generate, or was abandoned (see the "Creating Your Own Game" section); or
- an adjustment is required to comply with applicable law.
Where a deduction is made, we will use reasonable efforts to notify you of the adjustment and the reason for it. You may contact support under the "Disputes About Credit & Support" section to dispute any adjustment.
5. AI-Generated Content
5.1 Nature of Flikk content
All games on Flikk are generated in whole or in part by neowire using publicly available large language models and other generative AI tools, whether generated on our own initiative (a "Generated Game") or at the request of a user under the "Creating Your Own Game" section (a "User-Requested Game"). AI Content is produced algorithmically, is not designed, built, played through, or fact-checked by human editors before publication, and may include computer-generated voices, imagery, text, rules and behaviour.
5.2 No reliance; entertainment only
AI Content is provided strictly for entertainment purposes. AI Content does not constitute, and must not be relied on as, medical, legal, financial, tax, mental-health, safety, or other professional advice. A game may simulate a situation, present a scenario as though it were factual, instruct you to do something, or state something as true; none of that is advice, none of it is verified, and you must not act on it. You are responsible for verifying anything you intend to rely on.
5.3 Possible inaccuracies and unexpected output
You acknowledge that AI-generated output is inherently probabilistic and that, despite automated filtering and safeguards, AI Content may from time to time be factually incorrect, outdated, fabricated ("hallucinated"), misleading, biased, culturally insensitive, offensive, upsetting, broken, unplayable, unfinishable, or otherwise not to your taste. You agree that neowire is not liable for the specific content, quality, or behaviour of any individual game and that your continued use of the Service constitutes acceptance of this inherent variability.
5.4 Reporting harmful or infringing content
Flikk provides an in-app reporting mechanism that allows you to flag individual games — whether Generated Games or User-Requested Games — that you believe are unlawful, harmful, deceptive, sexually explicit, hateful, harassing, dangerous, infringing on intellectual-property rights, or otherwise in violation of these Terms. We will review reports in a reasonable timeframe and may, at our sole discretion, un-publish the game from the catalogue for all users, suppress it from your view only, remove or anonymise a creator credit, adjust our generation or filtering models, or take no action. Submitting a report does not guarantee any specific outcome. Intentionally abusive or automated reporting is itself a violation of these Terms.
5.5 Ownership of AI Content
As between you and neowire, neowire (and its licensors, where applicable) owns all right, title, and interest in and to the AI Content, including a User-Requested Game generated at your direction and the output of the conversation in which you described it. Spending tokens to request or change a game does not transfer any ownership to you and does not make the game yours. neowire may use, publish, distribute, reproduce, modify, adapt, translate, promote, monetise, and withdraw that game however it chooses, in any medium and on any platform, including outside Flikk, without further permission, notice, or payment to you, and outside the App without any obligation to carry your creator credit. What you receive instead is an express licence: for as long as the game remains published, you may play it, share a link to it, and be credited as the person who requested it. That licence is personal, non-exclusive, non-transferable and revocable, and it does not permit you to download, copy, rebroadcast, republish, sell, or create derivative works from the game or from any other AI Content, except as expressly permitted by the in-app features. We state this plainly because you spend something to obtain a User-Requested Game and should not have to infer the position.
5.6 Third-party model providers
neowire uses publicly available AI models from third-party providers. Those providers' models, guidelines, and availability may change; such changes may affect the style, quantity, or quality of AI Content on Flikk. neowire does not endorse, and is not endorsed by, any such provider, and names of providers or models may be referenced only for descriptive purposes.
6. Advertising
6.1 Ads around games
The Service displays advertisements around and between games. Ads are an integral part of the Service and fund the Rewards economy; you may not be able to use the Service without being exposed to ads.
6.2 Third-party ad networks
Ads on Flikk are served by third-party advertising networks and their partners (collectively, "Ad Partners"). neowire does not independently produce, endorse, vet, or guarantee any product, service, statement, or claim made in an ad. Any transaction you enter into with an advertiser is solely between you and the advertiser, and is subject to the advertiser's own terms and privacy practices.
6.3 Ad-related data
Ad Partners may collect and use device identifiers, advertising IDs, IP addresses, and similar signals to deliver and measure ads. You can manage your advertising preferences in the App at Settings → Privacy & data → Your consents ("Advertising" toggle), and you can manage your device's advertising controls (e.g., limit ad tracking, reset advertising ID) through your device settings. Our use of such data, including its characterization as a sale and sharing of personal information under applicable U.S. privacy law, is further described in the Privacy Policy.
6.4 No points without ad exposure
If ads are blocked, muted in a way that prevents ad delivery, skipped in an unauthorized manner, or otherwise not displayed as intended, the corresponding game session may not qualify for points in accordance with the "Earning Points" section.
6.5 Complaints about ads
If you believe an ad is unlawful, deceptive, or otherwise in breach of applicable advertising rules, you may report it through the in-app reporting mechanism. We will forward reports to the relevant Ad Partner where appropriate but do not guarantee any specific outcome.
7. Creating Your Own Game
7.1 What the feature is
You can describe a game you would like to exist, in a conversation with the Flikk AI, and spend Flikk Tokens to ask us to build it. Tokens are governed by the "Flikk Tokens" section. If we build it, the finished game is published in the app for all users to play, with your nickname shown as its creator. A game built this way is a "User-Requested Game" and is AI Content; everything in the "AI-Generated Content" section applies to it, including that neowire owns it.
7.2 What it costs, and how the cost can change
The number of tokens a request costs is shown to you in the app before you confirm it. That is the price of that request, and it does not change once the request is submitted. We may change what the feature costs at any time, at our discretion. A change takes effect only for requests submitted after it — it never applies to a request already submitted or already in progress. We are not required to give advance notice of a change, and if you use the feature after a change, the cost shown to you at that time is the cost you accept.
7.3 Tokens are spent at the time of the request
The tokens are debited from your balance when you submit the request, not when the game is published. If your balance is later adjusted under the "Balance Adjustments" section, that adjustment applies to your balance as it then stands and does not reverse or unwind a request already submitted.
7.4 We may decline a request
We may decline any request, at our discretion. Grounds on which we will normally decline include, without limitation: the description asks for content prohibited under the "Acceptable Use & Fraud Prevention" section, or is otherwise contrary to these Terms; the game would in our view not be suitable for the Flikk catalogue; it asks for material that would infringe a third party's intellectual property, or that depicts an identifiable real person; it is not technically feasible to build; or the generation fails or cannot be completed. This list is not exhaustive and we may decline for other reasons.
7.5 Refunds are in tokens
If we decline your request, or the game is not built, we refund the tokens you spent. The refund is made in tokens to the balance of the account that made the request. It is never made in points, cash, gift cards, or any other form of value — including where the tokens were bought — and it does not create any entitlement beyond the return of the tokens themselves. Tokens refunded are the tokens spent, without interest, compensation, or any addition — and at the number of tokens spent, not at whatever the feature costs when the refund is made.
7.6 No committed timing, and no warranty of outcome
We do not commit to any timescale for building a game, for declining a request, or for making a refund. We do not warrant that a generation will succeed, complete, be playable, be finishable, be enjoyable, be original, match the description you wrote, or resemble anything you had in mind. You are spending tokens on an attempt, not on a result.
7.7 Changing a game after it is built
You can ask us to change a game you requested, by describing the change to the Flikk AI and spending the number of tokens shown to you before you confirm. A change is a request like the original, and this section applies to it in full: what it costs and how that cost can change, that the tokens are spent when you submit it, that we may decline it, that a change not made is refunded in tokens, and that we warrant no outcome. A changed game remains AI Content owned by neowire. We may change how editing works, what it costs, or withdraw it, and nothing in these Terms obliges us to keep offering it. Separately, we may ourselves edit, re-generate, adapt, or remove any game at any time — for example to fix a fault, to comply with the law, or to act on a report.
7.8 Your creator credit is published
By submitting a request you grant neowire a non-exclusive, worldwide, royalty-free licence to display your nickname alongside the game, and on any share page for it, for as long as the game remains published. Changing your nickname changes what is displayed going forward; it does not change what has already been seen or shared. If you do not want your nickname shown to other users, do not request a game.
7.9 Points if other users play your game
We may award you points when other users play a game you requested. If a User-Requested Game of yours is popular in the app, we may credit points to your balance over time in connection with the plays it receives. Points awarded this way are points like any other: the "Earning Points" and "Rewards, Balances & Redemptions" sections govern them in full, they have no monetary value, and they are not your property.
This is discretionary, and the discretion is unlimited. You acknowledge and agree that **neowire has the sole and absolute discretion to determine whether any points are awarded for plays of a game you requested at all and, if so, how many, over what period, on what measure of play, and by what method of calculation.** We may set, change, reduce, increase, suspend or stop such awards at any time, with or without notice, prospectively or with immediate effect, for all games or for particular games, users or content categories. **We may decide not to award you anything in the future, and we are not required to give a reason.** Nothing in the Service, in the app, in any figure or counter it displays, or in any communication from us states or promises an amount you can earn this way, and no past award of any kind creates an expectation, an entitlement or a course of dealing.
It is not a payment for the game, and it changes nothing about ownership. neowire owns every User-Requested Game, as the "AI-Generated Content" section provides, and may publish, distribute and monetise it however it chooses without payment to you. An award under this provision is not a royalty, a revenue share, a licence fee, a commission or consideration of any kind, does not make you a partner, agent or contractor of neowire, and gives you no right in the game, no claim on any revenue it earns, and no right to information about how it performs beyond whatever the app happens to show.
Awards depend on the game staying published and on the plays being genuine. No award arises for a game that is not published, and awards stop if a game is un-published or removed under this section or the "Reporting harmful or infringing content" provision, or if your creator credit is anonymised under the "What happens on closure or termination" provision. Plays that are automated, farmed, generated by your own accounts or otherwise in breach of the "Acceptable Use & Fraud Prevention" section do not qualify and may be deducted under the "Balance Adjustments" section.
7.10 Asking us to take a game offline
You can ask us to un-publish a game you requested, or to remove your creator credit from it, by writing to hello@getflikk.com. We will consider the request and decide at our discretion; we may add a control for this in the app in future, and if we do, it operates on the same basis. We do not promise to un-publish, and un-publishing does not undo publication — other users have already played the game, share links to it may already exist, and copies or recordings made by other people are beyond our reach. Un-publishing a game does not refund the tokens you spent on it.
7.11 What happens on closure or termination
- A User-Requested Game stays published if you close your account or your account is closed, because other users are playing it. If you want it taken down, ask us before you close the account, under the provision above.
- Your creator credit is anonymised when your account is deleted, so the game remains playable but is no longer shown as yours.
- Tokens you spent on a game are not refunded on voluntary closure, on closure for inactivity, or on termination. What happens to tokens you have not spent is set out in the "Flikk Tokens" section.
- If your account is terminated for a violation under the "Acceptable Use & Fraud Prevention" section, we may un-publish any game you requested, using the mechanism in the "Reporting harmful or infringing content" provision.
7.12 What you write
The description you write, and the rest of your conversation with the Flikk AI about a game, is content you submit to the Service and is governed by the "Your content" provision of the "Ownership & License" section. Do not enter personal information about yourself or anyone else; it is not needed to build a game. How that content is processed is described in our Privacy Policy.
8. Flikk Tokens
8.1 What tokens are
Flikk Tokens ("tokens") are a balance separate from your points. Tokens can be used only to request a game and to change a game you requested, under the "Creating Your Own Game" section, and for nothing else. They cannot be redeemed for a Gift Card or any other Reward, exchanged back into points, transferred to another account, sold, or turned into cash or anything else of monetary value, by us or by anyone else. Tokens are a limited, non-transferable, revocable licence to use them in the Service as this section describes. They are not money, a deposit, stored value or your property, and no interest accrues on them.
8.2 How you get tokens
You get tokens in two ways:
- by buying a pack in the app's Token Shop, through the App Store or Google Play; or
- by exchanging points in the app, at the rate shown to you before you confirm.
The exchange runs one way only. Points can become tokens; tokens never become points. An exchange is final once you confirm it, and the points you exchanged are not returned. We may change the packs, prices and exchange rates we offer, and offer or withdraw the exchange, at any time; a change applies only to purchases and exchanges made after it.
8.3 Buying tokens
The App Store or Google Play sells you the pack, not us. The price, including any taxes, is shown by the store in your currency, your payment is taken by the store under its own terms, and we never receive your payment details. We credit the tokens once the store has reported the purchase to us. That is usually within seconds, but a purchase the store has not yet been paid for — a delayed payment, or one awaiting approval through Ask to Buy — is credited only when the store completes it. Tokens are credited to the account that was signed in when you bought them and cannot be moved to another.
8.4 Refunds are the store's
We do not refund token purchases ourselves. If you want a refund, ask Apple or Google under their refund policies; whether one is given is the store's decision. Nothing in this section limits any right you have under the law that cannot be excluded by agreement. If the store refunds or reverses a purchase, including by a chargeback, we take back the tokens it granted.
8.5 A negative token balance
If tokens are taken back after you have spent them, your token balance can go below zero. A negative token balance is offset only by tokens you later buy or exchange, and while it is negative you cannot spend tokens. Games already built or changed with those tokens are not undone. We will not treat a negative token balance as a debt, pursue collection, report it to any credit agency, or take points from your balance to cover it. Repeated refunds of purchases already spent may be treated as abuse under the "Acceptable Use & Fraud Prevention" section.
8.6 Closure, inactivity and termination
Tokens you have not spent are forfeited when your account is closed, whether you close it, it is closed for inactivity, or we terminate it, and they are not refunded — including tokens you bought. If you plan to close your account, spend your tokens first. Errors in a token balance are corrected under the "Balance Adjustments" provision, which applies to tokens as it applies to Rewards.
8.7 If we discontinue Flikk
If we discontinue the Service under the "Service Discontinuation" provision, we stop selling tokens from the date of the notice, and we keep game creation and changes available throughout the notice period so that you can spend the tokens you have. Tokens not spent by the end of the notice period expire and are not refunded.
9. Acceptable Use & Fraud Prevention
9.1 General Prohibitions
You agree not to:
- provide false information, use bots, scripts, emulators, rooted/jailbroken devices, device farms, click-farms, auto-tappers, input simulators, or VPN/proxy tools to mask location;
- use any automation, script, macro, or automated system to play games on your behalf, simulate gameplay, inflate qualifying activity, simulate ad views, or otherwise interact with the Service on your behalf. This does not prohibit the use of the Flikk AI through the "Creating Your Own Game" feature, which is a sanctioned use of an artificial-intelligence tool within the Service;
- run games in the background, with the screen off, or under conditions intended to accumulate qualifying activity without genuinely playing;
- create or use multiple accounts, share accounts, sell or trade accounts or Rewards;
- attempt to circumvent, manipulate, or extract the instructions or safeguards of the Flikk AI, including by prompt injection or by disguising a prohibited request;
- request the generation of content that is unlawful, sexually explicit, hateful, harassing, dangerous, deceptive, that infringes a third party's intellectual property, or that depicts an identifiable real person without their consent;
- submit generation requests in bulk, by automated means, or at a volume intended to exhaust or degrade the generation service;
- sell, licence, or otherwise commercialise a game generated through the Service, or hold yourself out as its author or owner;
- use a creator credit to impersonate, harass, advertise to, or mislead other users;
- inflate, or attempt to inflate, the plays of a game you requested — whether by automation, by additional or coordinated accounts, or by any other artificial means — in order to obtain points under the "Points if other users play your game" provision;
- interfere with gameplay, ad delivery, or reward tracking, or otherwise circumvent the conditions in the "Earning Points" section;
- abuse the in-app reporting mechanism by submitting reports in bad faith, in bulk, or through automated means;
- post, upload, or transmit (including via your profile, feedback, support messages, game descriptions, or any future feature) unlawful, harassing, defamatory, or infringing content;
- exploit or publicly share any error or bug that gives you or other users an unintended advantage in using the Service; or
- attempt to access the Service in an unauthorized manner or disrupt its operation.
9.2 Gameplay & Generation Integrity Standards
You acknowledge that genuine play is essential to the Service and to our Ad Partners. The following behaviors are strictly forbidden and constitute a material breach of these Terms:
- Automated Play: Using scripts, macros, or tools to play, progress through, or keep a game running without real user engagement.
- Screen-Off or Background Farming: Running the Service with the screen off, minimized, or obscured in order to accumulate qualifying activity without playing.
- Device Farming: Operating multiple devices, accounts, or emulator instances in parallel to multiply qualifying activity.
- Ad Evasion: Using ad-blockers, DNS filters, or other tools to block or skip ads while attempting to earn points.
- Generation Abuse: Prompt injection, attempts to circumvent generation safeguards, requests for prohibited content, or bulk or automated generation requests.
- Geo-Mismatch: Using any technology (including VPNs, proxies, or location spoofing) to access the Service from outside the United States.
9.3 Consequences of Violations
If we determine, in our sole and absolute discretion, that you have violated the "General Prohibitions" or "Gameplay & Generation Integrity Standards" above, or if our fraud-detection systems flag your account, we may take any of the following actions:
- (a) Suspension and Investigation. We may immediately suspend your account and access to the Service without prior notice while we investigate the suspected violation. During a suspension, you will not be able to earn or redeem Rewards.
- (b) Forfeiture and Termination. If, following investigation, we confirm a violation, we may permanently terminate your account and you will forfeit all Account balances, unredeemed Rewards, and pending payouts. We will not process withdrawal requests for terminated accounts.
- (c) Permanent Ban. You will be prohibited from creating future accounts with Flikk.
- (d) Reporting. We reserve the right to report your activity to our Partners, Ad Partners, fraud prevention networks, and law enforcement authorities.
We are not liable to you for any suspension, forfeiture, termination, or other action taken in good faith under this "Consequences of Violations" provision. Our determination regarding violations shall be final, subject to your right to contact support under the "Disputes About Credit & Support" section to present additional information.
10. Disputes About Credit & Support
10.1 Time limits
If you believe a Reward was not credited, or that tokens spent on a requested game or change were not refunded where they should have been, contact support within thirty (30) days of when you could reasonably have known (for example, after we declined a request and no refund appeared in your balance). Please provide any requested proof (e.g., screenshots, timestamps). We may not be able to assist with disputes raised after this window. Nothing in this section entitles you to a Reward we have not credited — the "Earning Points" section governs whether any award is due at all.
10.2 Our decisions
Decisions about whether an award is made, in what amount, and whether a request to create a game is accepted or declined, are ours and are final, subject to your right to contact support under this section.
11. Inactivity, Closure & Termination
11.1 Inactivity
If you have no qualifying activity for six (6) months (e.g., log-in, gameplay, earning activity, or redemption), we may flag the account as inactive. Before closing an inactive account, we will send you an email notification at least thirty (30) days in advance to the email address associated with your account, informing you of the intended closure and giving you the opportunity to reactivate your account by logging in or contacting support within that period. If no action is taken within the 30-day notice period, we may close the account, and unredeemed points and unspent Flikk Tokens may expire as permitted by law.
11.2 Reactivation
If your account has been closed due to inactivity, you may request reactivation within thirty (30) days of closure by contacting support. If reactivated, your account will be restored; however, any Rewards that expired upon closure may not be recoverable.
11.3 Voluntary closure
You may close your account at any time through settings or by contacting support. Closing an account forfeits any unredeemed points, unspent Flikk Tokens (including tokens you bought) or pending Rewards.
11.4 Our termination rights
We may suspend or terminate your account or access to the Service at any time for suspected fraud, policy violations, or compliance with law, subject to the procedures set out in the "Consequences of Violations" provision above. In the event of termination for reasons other than fraud or policy violations (such as discontinuation of the Service), the "Service Discontinuation" provision applies. Upon termination, you lose access to the Service, any unredeemed Rewards and any unspent Flikk Tokens, except as required by law.
12. Ownership & License
12.1 Our IP
The Service, including AI Content, trademarks, logos, software, the game catalogue and the generation pipeline, is owned by neowire and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. That licence includes playing and sharing a User-Requested Game you asked us to create, on the terms set out in the "Ownership of AI Content" provision.
12.2 Your content
If you submit content (e.g., profile data, likes, feedback, support messages, or the description and conversation through which you request a game), you grant neowire a non-exclusive, worldwide, royalty-free license to use, reproduce, display, analyze, and create derivative works from that content to operate, improve, and promote the Service. You represent that you have all rights needed for such content and that it does not infringe any third-party rights.
12.3 Feedback
Any feedback, ideas, or suggestions you send us concerning the Service may be used by neowire without obligation or compensation to you.
13. Privacy & Data
13.1 Privacy Policy
Our collection and use of personal data are described in the Flikk Privacy Policy, which is incorporated by reference. Please review it carefully.
13.2 Fraud prevention
We may use device signals, IP addresses, cookies, gameplay telemetry, and verification services to detect and prevent fraud, abuse, and prohibited conduct.
13.3 Third-party processors
We may share information with Partners, Ad Partners, and service providers to operate the Service, serve ads, process payouts, and perform verification in accordance with our Privacy Policy and applicable law.
14. Communications
14.1 Service Communications
By creating an account, you agree to receive essential service-related communications, including account notifications, transaction confirmations, security alerts, payout updates, and policy change notices. These communications are necessary for the operation of the Service and cannot be opted out of while your account remains active.
14.2 Promotional Communications
We may also send you promotional communications about features, promotions, and updates. You may opt out of promotional communications at any time by clicking the unsubscribe link in any promotional email or by adjusting your notification preferences in your account settings. Opting out of promotional communications will not affect your receipt of essential service communications.
14.3 Push Notifications
If you enable push notifications on your mobile device, we may send you alerts related to the Service. You can manage push notification preferences through your device settings at any time.
15. Changes to the Service or Terms
We may modify the Service or these Terms from time to time (for example, to reflect changes in features, content models, Partners, Ad Partners, or law). Material changes will be notified by email and in-app notification. When we make material changes, you will be required to review and affirmatively accept the updated Terms (for example, by tapping an "I Accept" button) before continuing to use the Service. If you do not accept the updated Terms, you may close your account and redeem any eligible Rewards in accordance with the "Voluntary closure" provision above. Changes to the dispute resolution provisions in the "Governing Law & Dispute Resolution" and "Arbitration & Class Action Waiver (All Users)" sections will not apply retroactively to any disputes for which you have provided us actual notice prior to the date the change takes effect.
16. Streaks & Promotional Programs
16.1 Streaks
Flikk may offer a promotional feature called "Streaks" under which eligible users who maintain qualifying daily activity for seven (7) consecutive days may receive a random Reward. Participation in Streaks is free of charge and no purchase or payment is required. Streak Rewards are selected at random and may vary in type and value. Each user may receive a maximum of one (1) Streak Reward per qualifying seven-day period. Streaks are void where prohibited or restricted by applicable law.
16.2 General Rules for Promotional Programs
The following rules apply to Streaks and any other promotional programs offered through the Service:
- (a) All promotional Rewards are non-transferable and have no monetary value until redeemed in accordance with these Terms.
- (b) We reserve the right to modify, suspend, or discontinue any promotional program (including Reward structure, eligibility requirements, timing, or mechanics) at any time. Any changes will apply prospectively and will not affect Rewards already earned and credited to your account.
- (c) We may disqualify participants, invalidate Rewards, or revoke winnings if we determine that participation was obtained through fraud, automation, bots, scripts, VPN/proxy misuse, automated play, or any violation of these Terms.
- (d) All decisions regarding eligibility, completion, and Reward allocation are final, subject to your right to contact support under the "Disputes About Credit & Support" section.
- (e) Additional promotional programs may be governed by supplemental terms, which will be posted in the app or on the website. In the event of a conflict between supplemental promotional terms and these Terms, the supplemental terms shall prevail with respect to that specific promotion.
17. Gift Cards
17.1 Availability
Flikk may offer digital gift cards ("Gift Cards") as a redemption option through the Service. The availability, denominations, participating merchants, and applicable conditions for Gift Cards may vary and will be displayed at the point of redemption.
17.2 Flikk as Reseller
Gift Cards are provided by Flikk as a reseller through our fulfillment partner Tremendous and are redeemable solely with the respective issuing merchant, subject to the issuer's applicable terms and conditions. Flikk is not the issuer of the Gift Cards and is not responsible for the goods or services provided by the issuer, nor for the issuer's refusal or inability to honor a Gift Card in accordance with its terms.
17.3 Finality
To the fullest extent permitted by applicable law, Gift Card redemptions are final. Gift Cards cannot be cancelled, exchanged, returned, or refunded once delivered (including where a Gift Card code has been issued).
17.4 Risk of Loss
The risk of loss of a Gift Card passes to you upon digital delivery. You are responsible for safeguarding Gift Card codes against unauthorized use. Flikk is not responsible for loss, theft, misuse, or unauthorized redemption of Gift Cards after delivery.
17.5 Fraud and Abuse
In the event of suspected fraud, abuse, chargebacks, or other violations of these Terms, Flikk may suspend or cancel Gift Card transactions, deactivate Gift Cards, and/or withhold or reverse associated Rewards.
17.6 Taxes
You are responsible for any personal taxes, duties, or similar charges associated with the receipt or use of Gift Cards, unless expressly stated otherwise or required by applicable law.
18. Disclaimers
The Service, AI Content, ads, and all information and Rewards are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. We do not warrant that AI Content will be accurate, appropriate, playable, finishable, or to your taste; that a game you request will be built, be built within any period, or match what you asked for; that ads will be available; that tracking will be uninterrupted; or that you will earn any particular amount, or anything at all. Some jurisdictions do not allow certain disclaimers; in those places, these disclaimers apply to the maximum extent permitted by law.
19. Limitation of Liability
19.1 General Cap
To the maximum extent permitted by law, neowire and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or revenues, whether incurred directly or indirectly, or for loss of data, goodwill, or other intangible losses, arising out of or relating to the Service, AI Content, ads, or these Terms.
19.2 Aggregate Cap
In no event will our total liability for all claims relating to the Service exceed the greater of (a) USD $150 and (b) the value of the Rewards you earned, or of the points you spent, during the three (3) months preceding the event giving rise to the liability, whichever of those two is greater.
19.3 AI Content Specifically
Without limiting the foregoing, and to the maximum extent permitted by law, neowire has no liability for losses arising from your reliance on AI Content (including any decision made, action taken, or belief formed based on AI Content), from the specific content, quality, or behaviour of any particular game, from a game failing to be generated or failing to match what you asked for, or from the output of third-party AI models used to generate AI Content.
20. Indemnification
20.1 Scope
You agree to defend, indemnify, and hold harmless neowire and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your willful fraud, intentional misrepresentation, or deliberate violation of these Terms (including, without limitation, creating multiple accounts, engaging in automated or device-farm play, abusing the game-generation feature, or deliberately circumventing fraud-prevention measures).
20.2 Exclusions
This indemnification obligation does not extend to losses arising from your ordinary use of the Service, inadvertent violations, or any conduct that does not involve willful misconduct.
21. Copyright / DMCA
21.1 Respect for Intellectual Property
We respect the intellectual property rights of others. AI Content is generated algorithmically from models trained by third parties, and some of it is generated at the direction of a user under the "Creating Your Own Game" section — so a complaint may concern a game we generated on our own initiative or one a user asked us to build. We take copyright complaints seriously in either case. Where a game was requested by a user, we may un-publish it, remove or anonymise the creator credit, and treat repeat requests for infringing content as a violation of the "Acceptable Use & Fraud Prevention" section, up to and including termination of that user's account.
21.2 DMCA Takedown Procedure
If you believe that content on the Service infringes your copyright, you may submit a notification to our designated agent in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512). Your notification must include: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing and its location on the Service; (d) your contact information (address, telephone number, and email); (e) a statement that you have a good faith belief that use of the material is not authorized by the copyright owner; and (f) a statement under penalty of perjury that the information in the notification is accurate and that you are the copyright owner or authorized to act on their behalf.
21.3 Designated Agent
DMCA takedown notices should be sent to: legal@neowire.ai, or by mail to neowire GmbH, Rheinpromenade 13, 40789 Monheim am Rhein, Germany, Attn: DMCA Agent.
21.4 Counter-Notification
If you believe that material removed pursuant to a DMCA notice was not infringing, you may submit a counter-notification to our designated agent with the information required by 17 U.S.C. § 512(g).
21.5 Repeat Infringers
We will terminate the accounts of users who are determined to be repeat infringers under appropriate circumstances.
22. Governing Law & Dispute Resolution
22.1 Governing Law
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Germany (material law), without regard to conflict-of-laws rules. For users residing in the United States, mandatory provisions of applicable U.S. federal and state consumer-protection law that cannot be waived will continue to apply notwithstanding this choice of law.
22.2 Exclusive Dispute Resolution
Because the Service is available only to users in the United States, all disputes between you and neowire shall be resolved exclusively by individual arbitration in the United States as set forth in the "Arbitration & Class Action Waiver (All Users)" section below. The arbitration provisions in that section constitute the exclusive dispute resolution mechanism (subject to the small claims court exception set forth therein).
23. Miscellaneous
23.1 Entire agreement
These Terms constitute the entire agreement between you and neowire regarding the Service and supersede any prior agreements.
23.2 Severability
If any provision is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
23.3 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction.
23.4 No waiver
Our failure to enforce any right or provision is not a waiver of that right or provision.
23.5 Notices
We may provide notices by posting to the Service, by email, or by other reasonable means. For material changes to these Terms, email notification is required. For support or legal notices to us, use the contact information in the "Contact" section below.
23.6 Force majeure
We will not be liable for delays or failures due to events beyond our reasonable control, including outages or degradation of third-party AI model providers or ad networks.
23.7 Limitation on Time to File Claims
To the fullest extent permitted by applicable law, any cause of action or claim arising out of or related to these Terms or the Service must be commenced within one (1) year after the cause of action accrues; otherwise, the cause of action is permanently barred. This limitation does not apply to residents of jurisdictions where such limitation periods are prohibited by law.
24. Jurisdiction-Specific Addenda
24.1 Arbitration & Class Action Waiver (All Users)
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
- Binding Arbitration. You and neowire agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be settled by binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect, and not in a court of law. The arbitrator shall have exclusive authority to resolve any Dispute, including any claim that all or part of this arbitration agreement is void or voidable (a "delegation clause").
- Small Claims Court Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of the small claims court, provided the Dispute does not exceed ten thousand U.S. dollars ($10,000).
- Location. The arbitration shall take place in the county of your primary residence, or at your election, may be conducted remotely by video conference or telephone.
- Fees. For any Dispute where the amount in controversy does not exceed ten thousand U.S. dollars ($10,000), neowire will pay all AAA filing fees, administration fees, and arbitrator fees. For Disputes exceeding $10,000, fees shall be allocated in accordance with AAA Consumer Arbitration Rules.
- Class Action Waiver. YOU AND NEOWIRE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and neowire agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
- Opt-Out. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending a written notice to legal@neowire.ai or by certified mail to: neowire GmbH, Rheinpromenade 13, 40789 Monheim am Rhein, Germany, Attn: Arbitration Opt-Out. Your notice must include your full name, account email address, and a clear statement that you wish to opt out. If you opt out, you and neowire may litigate Disputes in court.
- Minors. This arbitration agreement does not apply to any individual under the age of 18 in any jurisdiction. (Note: the Service is restricted to users 18+, see the "Who can use Flikk" section.)
25. Contact
neowire GmbH Address: Rheinpromenade 13, 40789 Monheim am Rhein Registered office / Trade register: Handelsregister Düsseldorf, HRB 110150 Support: hello@getflikk.com Legal: legal@neowire.ai Data protection: privacy@neowire.ai Data Protection Officer: Nils Möllers, Keyed GmbH, Siemensstraße 12, 48341 Altenberge, Germany — info@keyed.de DMCA Agent: legal@neowire.ai
26. Glossary
- Account: your registered profile for accessing the Service.
- Ad Partner: a third-party advertising network, advertiser, or ad mediation platform (and its mediated demand partners) whose ads are served around and between games on the Service.
- AI Content: games generated in whole or in part by neowire using publicly available large language models and other generative AI tools, and made available for play on the Service. It covers both Generated Games and User-Requested Games.
- Flikk Tokens: the balance spent to request or change a User-Requested Game, obtained by purchase or by exchanging points under the "Flikk Tokens" section. Tokens are not points and not a Reward.
- Generated Game: AI Content produced on neowire's own initiative.
- Gift Card: a digital prepaid card issued by a third-party merchant and redeemable in accordance with the issuer's terms and conditions.
- Like: an in-app signal you may give to indicate interest in a game; it does not create public content.
- Partner: a third party that fulfils Rewards on our behalf, such as the issuer of a Gift Card.
- Rewards: points, cash equivalents, gift cards, or other benefits you may redeem in accordance with these Terms.
- Streaks: a promotional feature under which qualifying daily activity over consecutive days may result in a Reward.
- User-Requested Game: AI Content produced at a user's direction under the "Creating Your Own Game" section, published with that user's nickname shown as its creator.